About the Site
The Site is provided by Learners Cloud UK Limited, a company incorporated in the
United Kingdom with company registration number 07586682, whose registered office
is at Commerce House, 1 Raven Road, South Woodford, London, E18 1HB, under licence
from Learners Cloud Limited, a company incorporated in Hong Kong with company registration
number 1539995, whose registered office is at 42/F, Central Plaza, 18 Harbour Road,
Wanchai, Hong Kong.
In these Terms, ‘we’ (or ‘our’) refers to those companies and their affiliates.
In these Terms, ‘you’ (or ‘your’) refers to any person who visits or, as appropriate,
registers on the Site and for whom we agree to provide access to the ‘LEARNERS CLOUD’
services available through the Site (‘Services’), and includes any child over 13
whose parent or legal guardian you are and who uses the Site with your consent,
or the organisation you represent. If you require further information about us or
any content on the Site, please contact us at firstname.lastname@example.org.
Age Restriction and Child Supervision
Those who are under 18 years of age must always get their parent/legal guardian’s
consent before using the Site and/or submitting any personal information. By using
the Site and/or services Learners Cloud UK Limited provides, you confirm that you
have received this consent. No person under the age of 18 is allowed to buy any
of the products offered.
We may restrict registration for those under 18 years of age. If you are 18 years
of age or over, you must yourself register to use the Site and must not permit anyone
else (other than a child over 13 years of age whose parent or legal guardian you
are) to access the Site using your password.
Parents/legal guardians allowing their children access and use of the Site should
supervise such access and use. It is the parent/guardian’s responsibility to determine
what is suitable for their children to access.
You must register with the Site in order to fully interact with the Site and access
the Services. When you register, we ask you to provide certain information about
yourselves that is true, accurate, and up to date. Should any of your registration
information change, please go to “My Account – My Details” [screen] and make the
your registration at any time by contacting email@example.com.
Passwords and Security
On registration you will be given a username and password. You must keep your password
secure and must not disclose it to or share it with anyone else (other than a child
over 13 years of age whose parent or legal guardian you are).
You will be responsible for all activities and orders under your password. If you
know or suspect that someone else (other than a child over 13 years of age whose
parent or legal guardian you are) has your password, you should go to “My Account
– My Details” [screen] and change it yourself, or contact us at
We reserve the right to change your password if we believe that it is no longer
secure. If you forget your password please email firstname.lastname@example.org. We will
be able to reset your password if you satisfy our security check.
Your use of the Site
Once you have completed the registration process you will be able to:
- download the software which provides you with the means to stream our services;
- preview clips and trailers or gallery photos directly from the Site on a promotional
basis at no cost to you.
You may only use the Site for your own personal and non-commercial use (including
that of any child over 13 whose parent or legal guardian you are), unless your centre
has purchased a Broadcast Subscription in which case you will be bound by our contractual
agreement issued at the point of sale. You may not make any copies of any downloads
other than for personal use, or capture, copy or download any preview. Except as
expressly provided in these Terms or as otherwise stated on the Site, no part of
the Site may be copied or reproduced in any manner. You must not use any automatic
device or manual process to access, acquire, copy or monitor any portion of the
Site, or in any way reproduce or circumvent the navigational structure or presentation
of the Site.
You may not distribute or make any such software or Services available over a network
where it could be used by multiple devices at the same time, unless it is from the
same IP (internet protocol) address. We may suspend access to the Services if we
find that access to any of the Services has been obtained by the use of the same
password from more than one IP address on three or more occasions.
You must not modify, rent, lease, lend, sell, assign, transfer, redistribute or
sublicence any software or any of the services available through the Site. You must
not copy (except as permitted by these Terms), decompile, reverse engineer, disassemble,
attempt to derive the source code of, modify, or create derivative works of the
software or the Services available through the Site, except to the extent permitted
by applicable law. The use of any part of the Site, except as permitted in these
Terms, is strictly prohibited and may result in the infringement of the intellectual
property rights of others, subjecting you to civil and criminal penalties, including
possible monetary damages, for copyright infringement. You agree that you will not
use the Site or any of the Services available through the Site for any purpose prohibited
by any applicable law in your country of residence.
You must not circumvent or modify any security technology or software that is part
of the Site. You must not use the Site in any manner that could damage, disable,
impair or overburden the Site or attempt to gain unauthorised access to any part
of the Site through hacking, password mining or any other means.
You will be responsible for any losses and costs resulting from your breach, or
breach by anyone for whom you are responsible, of these Terms. If you access the
Site from outside the United Kingdom, you do so on your own initiative and are responsible
for compliance with local laws. We may terminate your use of the Site with immediate
effect if you breach any of these Terms.
Terms for downloading
Once you have selected the content you wish to purchase and your payment is authorised,
this will constitute an offer to us to subscribe to the Services. We will then process
your transaction and will send you an email to confirm receipt of your purchase.
Our email receipt for your subscription brings into existence a legally binding
contract between you and us. If we are unable to accept your subscription for any
reason we will notify you as soon as possible by email.
On payment of our charges you will be granted the non-exclusive, non-transferable
right to access the requested Services through the Site in the formats made available
by us. The Services you order will be delivered to you by the delivery method expressed
on the Site at the time of purchase, subject to confirmation by us. Once the Services
have been delivered to you, you may use them in accordance with these Terms.
Price & Payment
You agree to pay to us the standard charge as set out on the Site for each Service
We shall, in our sole discretion, be entitled to vary our standard charge from time
to time by posting such changes on the Site.
All payments made through the Site are subject to and include UK Value Added Tax.
Payment of our charges by you for the use of the Services can be made by any method
of payment shown on the checkout page of the Site.
All sales are final and all charges from those sales are non-refundable unless faulty.
Due to the nature of the service, and the fact that provision of the Service starts
immediately, it is not possible to cancel your purchase after you have confirmed
your payment. While we will send you an email notification of every valid purchase
we receive from you, we cannot guarantee that the notification will be received
by you, or that it will be legible and uncorrupted.
Please note that application purchases made on third party sites will be subject
to the third party’s Terms and Conditions. Learners Cloud will provide technical
support and guidance where possible however in most cases you will need to contact
the third party directly.
All Learners Cloud subscriptions purchased via third party sites are not transferrable.
If a subscription is purchased from a third party site you cannot access Learners
Cloud content via the Site, as per the conditions set out by third party resellers.
Changes to the Site and software updates
We reserve the right to change the way the Site works from time to time and to withdraw
any features or content provided on the Site without giving notice. To ensure that
the Site functions at its best, we may from time to time offer updated software
through the Site. In addition, we may find it necessary to send users automatic
fixes or support files. We reserve the right to anonymously track and report users'
activities on the Site.
While we try to ensure that the Site is normally available 24 hours a day, we cannot
be held responsible if for any reason the Site is unavailable at any time or for
any period. We reserve the right to suspend access to the Site at any time for operational,
regulatory, legal or other reasons.
Access to the Site may be suspended temporarily and without notice in the case of
system failure, maintenance or repair or for reasons beyond our control.
Although we make all reasonable efforts to ensure that the server that makes the
Site available is bug and virus free, we cannot provide any guarantee in this respect.
You are responsible for obtaining Internet access to the Site from where you are
in order to use the Site. We cannot be held responsible for your failure to access
the Site from any location or browser. Any access fees incurred in reaching the
Site (e.g. dial up charges and 3G/4G data allowances) are your responsibility.
Owing to the nature of the Internet and the fact that your access to the Site involves
functionality outside our control, we cannot be held responsible for technical problems
that you may experience with the Site. While we try to use all reasonable care in
providing access to the Site, we cannot be held responsible for any corruption or
loss of data held on your computer, or any damage caused to your computer resulting
from your use of the Site.
Intellectual Property Rights
All intellectual property rights in any part of the Site and in respect of the content
provided through the Services are owned by or licensed to us. No intellectual property
right in any part of the Site or the content provided through the Services is intended
to, and it shall not be deemed to, transfer to any person who accesses the Site.
‘LEARNERS CLOUD’ and the Learners Cloud Logo are registered trademarks in the United
Kingdom, European Union, United States of America, Canada, China, Hong Kong, Singapore
and certain other countries. Commercial use or publication of all or any item displayed
on the Site or provided through the Services is strictly prohibited without prior
authorisation from us. Nothing contained herein shall be construed as conferring
any licence by us to use any item displayed.
Documents may be copied for personal use in accordance with these Terms only on
the condition that copyright and source indications are also copied, no modifications
are made and the document is copied entirely. However, some documents and photos
have been published on this site with the permission of the relevant copyright owners.
All rights are reserved on these documents and permission to copy them must be requested
from the copyright owners (the sources are indicated within these documents/photographs).
We may at our own discretion and without giving notice alter, remove or suspend
any part of the Site. In no event will we be liable for any loss or damage arising
as a result of modifications made to the Site.
Use of information on the Site
The information on the Site and the content supplied through the Services are derived
from sources believed to be reliable. However, we give no guarantee or other term
regarding the accuracy or completeness of any information.
We are not responsible for the accuracy or completeness of any information contained
in the websites of other providers which have links to any pages of this Site. We
do not endorse any information contained on other providers' websites. The Site
is not aimed at persons who are residents of any country where the provision of
information on the Internet is forbidden.
Disclaimer of liability
We will not have any liability arising out of or in connection with the use of the
Site or its non-availability for:
- any business losses (such as loss of profits, business, contracts or goodwill);
- any matters due to any events outside our reasonable control; or
- any unforeseeable losses or damages.
Cookies are pieces of information that a website transfers to your hard drive to
store and sometimes track information about you. Cookies are specific to the server
that created them and cannot be accessed by other servers, which means that they
cannot be used to track your movements around the web. Passwords and credit card
numbers are not stored in cookies. A cookie helps you get the best out of the Site
and helps us to provide you with a more customised service.
- identify logged on users;
- give users access permissions to certain protected areas of the Site; and
- enable smooth streaming of videos through the Site.
we provide. By accepting these Terms and using the Site, you agree to allow us to
do not access the Site. For more information on cookies visit: http://www.allaboutcookies.org
Unless otherwise stated in these Terms, all notices from you to us must be in writing
and sent to email@example.com or our contact address at Commerce House,
1 Raven Road, South Woodford, London, E18 1HB. All notices from us to you will be
displayed on our website from time to time.
Governing law and jurisdiction
These Terms are governed by English law, and you and we agree to submit to the jurisdiction
of the English courts.