Help and support

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Need help?

Check our FAQs first as it may be a common question we get asked.

App purchase problem?

If you have a query about a payment to the App Store or Google Play, please contact the store directly. We don’t process these payments ourselves, so unfortunately we can’t help you with them.

Still need help?

If your problem has still not been solved then feel free to contact us and we’ll be happy to help. GCSE students, please remember: we can’t answer any questions about your course, or help you with your homework!

Got a comment, criticism or suggestion?

We encourage feedback from everyone. Whether you’re a LearnersCloud customer, a commentator or an education specialist, get in touch today – positive or negative, we’d love to hear from you. Get in touch and tell us what you think.

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